This Privacy Notice for KajabiesAI ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
•Visit our website at kajabiesai.com or any website of ours that links to this Privacy Notice.
•Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our Table of Contents below to find the section you are looking for.
Key Point Summary
What personal information do we process?
We process personal information you provide to us, information collected automatically (like usage data), and information from third-party sources (like review platforms and public databases).
Do we process any sensitive personal information?
We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law, particularly in the context of website content or review analysis.
Do we collect any information from third parties?
We may collect information from public databases, marketing partners, social media platforms, and review platforms.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
When and with whom do we share your personal information?
We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, including payment processors, website hosting providers, and review platform APIs.
How do we keep your information safe?
We have organizational and technical processes and procedures in place to protect your personal information.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
TABLE OF CONTENTS
1.WHAT INFORMATION DO WE COLLECT?
2.HOW DO WE PROCESS YOUR INFORMATION?
3.WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4.WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5.DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6.DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
7.HOW LONG DO WE KEEP YOUR INFORMATION?
8.HOW DO WE KEEP YOUR INFORMATION SAFE?
9.DO WE COLLECT INFORMATION FROM MINORS?
10.WHAT ARE YOUR PRIVACY RIGHTS?
11.CONTROLS FOR DO-NOT-TRACK FEATURES
12.DATA USAGE & SHARING
13.DO WE MAKE UPDATES TO THIS NOTICE?
14.HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15.HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
•Identification Data: Names, phone numbers, email addresses, and mailing addresses.
•Payment Data: Data necessary to process your payment, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies.
•Client Business Data: Information about your business, including business name, industry, website URL, and social media handles, necessary for website design and review management.
•Client Customer Data (for Review Services): Names, email addresses, and phone numbers of your customers, which you provide to us for the sole purpose of requesting reviews on your behalf. We do not use this data for any other purpose, nor do we sell or share it with third parties, except as necessary to provide the review services.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Information collected from other sources
We may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from third-party review platforms (e.g., Google, Yelp) when we access and process reviews on your behalf.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
•To facilitate account creation and login process.
•To post testimonials. We post testimonials on our Services that may contain personal information.
•To deliver and facilitate the delivery of Services to the user. This includes managing your review campaigns and executing website design projects.
•To respond to user inquiries/offer support to users.
•To send administrative information to you.
•To fulfill and manage your services.
•To enable user-to-user communications.
•To request feedback.
•To send you marketing and promotional communications.
•To protect our Services.
•To identify usage trends.
•To determine the effectiveness of our marketing and promotional campaigns.
•To comply with our legal obligations.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may need to share your personal information in the following situations:
•Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("Third Parties") who perform services for us or on our behalf and require access to that information to do that work. This includes:
•Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
•Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice.
•Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
Yes, as suggested by our name, KajabiesAI utilizes Artificial Intelligence (AI) to enhance our Services.
•AI in Review Services: We use AI to analyze customer reviews, generate personalized response drafts, and identify key sentiment trends.
•AI in Website Design: We use AI to assist in generating website layouts, content drafts, and design suggestions based on your business data and preferences.
Data Usage for AI: Any data you provide to us, including Client Business Data and Client Customer Data (for review services), may be processed by our AI models to provide the Services. We implement strict data governance policies to ensure that your data is not used to train or improve third-party AI models unless explicitly agreed upon or necessary for the service (e.g., using a third-party LLM API). We strive to use anonymized or aggregated data where possible for internal AI improvements.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on where you are located geographically, you may have the right to:
•Request access to your personal information.
•Request correction of your personal information.
•Request erasure of your personal information.
•Object to processing of your personal information.
•Request restriction of processing your personal information.
•Request the transfer of your personal information to you or a third party.
•Withdraw your consent at any time where we are relying on consent to process your personal information.
You can exercise any of these rights by contacting us at [email protected]
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
12. DATA USAGE & SHARING
We may use and share your data for the purposes outlined in this notice. We do not sell your personal information to third parties.
14. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected]
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at [email protected]
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